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TERMS AND CONDITIONS

INTRODUCTION

  • HCL is a manufacturer and seller of plastic clamping systems including Hose clamps, Heavy duty cable ties, and heavy duty band and buckle systems
  • Customer services can be contacted by telephone (UK) 01761 417714 or fax (UK) 01761 417710 or email: sales@hclfasteners.co.uk or by post: HCL Fasteners Ltd, 1st Avenue, Westfield Ind Est, Radstock, BA3 4BS, UK
  • The standard currency for this website is GBP Pounds sterling £
  • Information on time to process orders and sending an e-mail confirmation and order summary within one business day of the initial order 
  • Stock figures are an estimate of HCL stock.
  • HCl Fasteners are committed to responding to any customer service enquiries within 24 hours
  • HCL Fasteners encourages all customers to retain copies of confirmation emails and any other correspondence


Shipping Policy

 

  • HCL Fasteners Ltd online shop currently only ships to the UK
  • Shipping is calculated according to weight: anything below 1.5kg is shipped via Royal Mail 1st class delivery, anything above 1.5kg is shipped via Parceline next day recorded delivery
  • HCLs aim is for the customer to receive the goods next day, however please allow for 3 days lead time on all orders
  • Any special delivery requirments please contact HCL Fasteners on 01761 417714. We can provide next day before 9:00am & before midday
  • Cut off times for same day shipment is 3:00 pm GMT

Returns Policy

 

  • Except for exceptional services goods bought from the HCL website cannot be returned nor will any refund be provided for them.
  • If you have any complaint as to the condition of the goods or if the goods appeared damaged please contact us on 01761 417714 or sales@hclfasteners.co.uk and we will handle accordingly

 


Privacy Policy

You will be able to access content in certain areas of the Site without first having to register as a user, however certain areas of the Site will only be available to you as a registered user.

In order to access the Site, it will be necessary for you to have the necessary hardware and for you to access the World Wide Web and pay for any services and telephony charges associated with such access.  Whilst we will endeavour to retain the Site as operational, certain technical difficulties may arise from time to time which may result in service interruption, therefore we can give no guarantee that the Site will remain available for access at all times.

CONTENT
The copyright and other intellectual property rights in the materials and content available on the Site ("Content") belongs to us or our licensors.  You may retrieve and display Content from the Site on a computer screen, print individual pages on paper and store such pages in electronic format on disk (but not on any server or other storage device connected to a network).  Except as expressly permitted by us you are not entitled to reproduce, modify or in any other way use the Content.  Should you wish to use Content otherwise than as permitted by these Terms you should apply for permission to do so by emailing us at
sales@hclfasteners.co.uk

MATERIAL
You agree that you will follow our description or instructions as to how to place or otherwise post information, data, text, details, messages or other materials ("Material") on the Site.

You agree that you will not place any Material on the Site that promotes violence, discrimination (based on religion, disability, nationality, sex or sexual orientation or age), unlawful activities, which is threatening, defamatory, fraudulent, obscene, lewd or harassing or which misrepresents the origin of the Material or which may contain a virus or other harmful component.  We shall have the right to delete move or edit Material placed on the Site by you.

LINKS
You may be entitled to link from the Site to the web sites of third parties ("Third Party Sites").  We have no control over the content of such sites and therefore cannot accept any responsibility for the material that is accessible from such sites and cannot guarantee that such sites will remain available for access.  In particular, we shall have no liability to you in respect of any loss or damage that you incur through purchasing products or services from Third Party Sites or placing reliance upon any information or material accessible on such sites or as a consequence of you being unable to link to Third Party Sites from our Site.